You can purchase parts directly from us. We can dispatch the parts to anywhere in the world using various transportation options ranging from, sea freight, road freight and air freight.
We ensure the parts are of high quality by checking the quality issues that may arise. If we continuously receive quality issues regarding a certain part, we would inform the manufacture to provide an 8D report. Alternatively, if we are not satisfied, we will switch to an alternative supplier.
We offer the following product groups
> Steering
> Brake
> Suspension
> Compressed air system
> Cab
> Chassis
> Electric System
> Universal Parts
> Maintenance Kits
> Engine Parts
> Clutch
> Gear Box
> Propeller
> Power Unit
We are not manufacturers; we support our customers by partnering with various manufacturers.
Align with customer and manufacturer, ensure that we support our customer and at the same time safeguard our supplier.
We supply aftermarket parts and do not get involved in OEM parts in order to keep the overhead costs low.
We can assist by identifying the truck parts using the OEM number. This would be the most accurate way for the customer and manufacturer.
Our aim is to ensure the prices are stable for one year, however, some parts might increase or decrease due to the raw material commodity. Our role is to ensure our customers obtain the most competitive price by also protecting our manufacturers interest.
You can place a purchase order via email to your point of contact. Please ensure the purchase order is sent in excel confirming the OEM number, qty, the unit price and total price.
Upon receiving your purchase order via email, you will receive an acknowledgement to confirm your purchase order confirmation.
This will be possible via your account manager. Feedback will benefit both sides to ensure the product quality and services is up to good standards.
Upon receiving a quotation; we can provide you a ready list report providing the lead time and stock availability. Upon the report our customers can instruct us to despatch the ready items.
Our services are more customer focused on this issue. Upon sending a ready list, our customers can instruct us to despatch the ready items.
Each manufacturer would have different years of warranty on products. If a claim needs to be raised, we would request our customers to complete our claims report providing a detailed information of the defect along with pictures. The claims would need to be emailed to your account manager.
Upon receiving the claim, our claims colleagues will analyse the fault and provide the following options. If claims approved, a free of charge replacement part will be despatched. Alternatively, a credit note will be provided upon the acceptance. Third option that the claim might be rejected and a explanation will be provided for this reason.
